Market insights · eCommerce & retail

The numbers behind the eCommerce economy

We publish independent growth statistics, merchant cost benchmarks and technology adoption data — so operators, investors and vendors can plan with real figures instead of anecdotes.

Global online retail sales
$6.9T

+8.4% YoY

2025 projection

Online share of retail
21.2%

+0.5 pts

vs. 3.6% in 2010

Total retail market
$32.4T

+5.9% YoY

2025 projection

Online sales by 2030
$9.6T

25.2% of retail

our forecast

01 — Growth statistics

eCommerce and retail growth

Global online retail sales versus total retail sales, with online penetration tracked year over year. Updated quarterly.

Sales volume (USD trillions)

2010 – 2030F

Online share of retail (%)

Global retail & ecommerce GMV, USD trillions. 2025+ are projections.

Global retail and ecommerce sales by year, 2010 to 2030
YearTotal retailEcommerceEcom shareEcommerce GMV
2010$16.0T$0.57T3.6%
2011$17.0T$0.68T4.0%
2012$18.0T$0.84T4.7%
2013$19.0T$1.00T5.3%
2014$20.0T$1.33T6.7%
2015$21.0T$1.55T7.4%
2016$22.0T$1.85T8.4%
2017$23.0T$2.38T10.3%
2018$24.0T$2.98T12.4%
2019$25.0T$3.35T13.4%
2020$26.4T$4.25T16.1%
2021$28.2T$4.98T17.7%
2022$29.0T$5.29T18.2%
2023$29.9T$5.80T19.4%
2024$30.6T$6.33T20.7%
2025proj$32.4T$6.86T21.2%
2026proj$34.0T$7.46T21.9%
2027proj$35.5T$8.03T22.6%
2028proj$36.7T$8.60T23.4%
2029proj$37.3T$9.20T24.7%
2030proj$37.9T$9.59T25.2%
02 — Cost benchmark

Where a typical merchant's revenue goes

Every dollar of revenue for a mid-market online store, split across the cost lines that decide whether the business compounds or stalls.

Share of revenue by group (%)

Full line-item breakdown

Percent of gross revenue, typical mid-market merchant.

Merchant spend benchmark by category and group, as a percent of revenue
CategoryGroup% of revenue
Core Product CostCOGS25.00%
Freight & TransportationCOGS · Supply Cost2.50%
Customs, Duties, TariffsCOGS · Supply Cost1.50%
Packaging (custom/branded)COGS · Supply Cost1.00%
Cargo/Inventory InsuranceCOGS · Supply Cost0.50%
Supply Chain R&D (sourcing/testing)COGS · Supply Cost2.00%
COGS subtotal32.50%
Management & OperationsTeam7.00%
Virtual AssistantsTeam2.00%
Marketing (team)Team2.50%
Customer SupportTeam3.50%
Team subtotal15.00%
Paid Ads (Meta, Google)Marketing13.50%
Influencer/AffiliateMarketing3.50%
Creative & Content Prod.Marketing3.00%
Marketing subtotal20.00%
WarehousingFulfillment3.00%
Pick & Pack FeesFulfillment3.00%
Shipping to CustomerFulfillment5.50%
Fulfillment subtotal11.50%
CRM & HelpdeskOperations Providers1.00%
Platform, ChannelsOperations Providers1.50%
Email/SMS (Klaviyo, etc.)Operations Providers1.10%
Analytics/Other SaaSOperations Providers0.90%
Stripe / Shopify / PayPal FeesOperations Providers2.50%
Returned OrdersOperations Providers2.00%
Bookkeeping / CPAOperations Providers1.00%
Legal, Insurance, Office ToolsOperations Providers1.00%
Operations Providers subtotal11.00%
ProfitProfit10.00%
Profit subtotal10.00%
Total100.00%
03 — Coming soon

The commerce.report dashboard

Everything we publish, plus the layer we don't: company-level leads, technology breakdowns and cohort filters — queryable and exportable.

Industry statistics

Growth, penetration and category trends by market, refreshed quarterly with full methodology.

Individual leads

Store-level records with revenue bands, traffic estimates, contacts and hiring signals.

Technology breakdowns

Detected platform, payments, apps and infrastructure per store — filter and export any segment.

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